Hospitality Consultants

We fix broken hotels, lodges, Restaurants and bars across South Africa. From opening to reinventing businesses to stabilizing chaotic operations, WebChef delivers real-world results without the fluff.

Our Services

Hotel Turnarounds

Full-scale operational, financial, and service restructuring for struggling or closed hotels. Average recovery: 3–6 months.

New Openings & Rebranding

End-to-end support for opening new hospitality properties or relaunching underperforming ones with fresh brand identity and training.

Liquor Licensing & Bar Setup

Consultation and project execution for liquor license compliance, bar profitability strategy, and hands-on bar operation setup.

Operational Audits

Onsite assessments with detailed feedback and realistic, executable solutions — focused on revenue, service, staff and compliance.

Staff Retraining & Team Culture

Onsite training to reset standards, improve accountability, and align team performance with guest satisfaction.

Crisis Consulting

Short-term or emergency support for unexpected closures, PR blow-ups, theft, compliance shutdowns or post-COVID recovery support.

About Donald Kiley

With over 30 years of hands-on experience, Donald has Started, led turnarounds and managed some of South Africa’s most difficult hospitality properties. He brings practical systems, realistic KPIs, and a no-nonsense approach that rebuilds operational flow while empowering staff & ensuring ROI for Investors .

Let’s Talk

If your property is in trouble or needs repositioning, let’s fix it.

Reach out for a free initial consultation via WhatsApp or email.

📧 Email: donald@webchef.co.za
📱 Phone-WhatsApp: +27 (0)71 974 3732