Hospitality Consultants

If your business is busy but not making money, something is wrong.

It’s been a busy weekend. The guests are happy, your team hasn’t stopped, and the profit appears to have taken a few days off. WebChef helps you look at the work behind the welcome, through remote reservations, practical advice and hospitality software in development.

WebChef

WebChef Hospitality Consultants

Donald Kiley, founder of WebChef
MEET THE FOUNDER

From running hotels to helping the people who own them.

WebChef founder Donald Kiley brings over 35 years in hospitality, from kitchens and hotel operations to business turnarounds. Today, he guides WebChef’s approach and advisory work, helping owners and their teams decide what needs attention.

More about WebChef
REMOTE RESERVATIONS SERVICES

WebChef RES

Don’t let a busy day cost you a booking opportunity. We answer enquiries, follow up quotes and keep booking conversations moving while you run the property. Real people, working with your systems, rates and policies.

Explore WebChef RES
HOSPITALITY PERFORMANCE INTELLIGENCE

WebChef HOPS™

Start the morning with a clearer picture of what needs attention. HOPS is being developed to connect hotel information with useful management insight. Working prototype, in development.

Explore WebChef HOPS™
PRACTICAL HOSPITALITY ADVICE

WebChef Hospitality Advisory

Something needs to change, but where do you start? Work through the situation with experienced hospitality advice, a 7P Health Check and practical priorities that fit your property.

Explore the 7P Health Check
GLG Member
EXPERT MEMBER

GLG Member

PROVEN RESULTS

Proven Results

From ±R300,000 monthly loss

To ±R1.3 million annual profit within 12 months

Guest rating improved
from 6.4 to 8.5

on Booking.com within 9 months

PRACTICAL SUPPORT FOR YOUR TEAM

WebChef Hospitality Advisory

01

Hotel & Lodge Turnarounds

The rooms are busy, but where did the money go? We help your team investigate costs, stock and staffing, then agree practical priorities.

02

Restaurant & Bar Setup

Planning the opening night? Start with costs, stock, staffing and a workflow your team can actually run.

03

Operational Fix &
System Implementation

The same problem at every morning meeting? We help your team clarify responsibilities and put useful controls and reporting into daily practice.

What is taking you away
from running your hotel?

Tell us about your property and the problem you want to solve. We’ll discuss the support that fits and agree the next step.

Let’s talk about your property
📧 Email: donald@webchef.co.za
📱 WhatsApp: +27 (0)71 974 3732